Terms & Conditions

Order methods

Online: www.leuka.org.uk

Telephone: 020 7299 0722

Prices and tax

All prices and payments are in UK pounds sterling (£). VAT, where applicable, will be indicated. The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown at point of checkout once country and delivery method are selected. Delivery to non-European Union countries may result in import duties payable on receipt of the goods. You will be liable for these duties.

Online payment security

All online transactions use a secure server for your protection; we do not store credit or debit card details. Transactions are made through Stripe and PayPal.

Delivery

Orders will normally be dispatched within six working days (subject to stock availability), but this can take up to 14 days (particularly in busy periods). For non-UK orders, we aim to deliver within seven days from point of dispatch but this can take up to a month. Orders are shipped to the delivery address on the order using Second Class UK mail or by courier (requiring a signature on delivery) for larger or heavier items.

Returns and cancellation policy

If you are not satisfied with the goods or wish to cancel your order, you have the right to do this within seven days of placing the order or being in receipt of the goods. All goods must be returned within seven days in the original packaging and in an unused condition for a full refund. This does not affect your statutory rights as a consumer. Goods must be returned unused and in their original packaging to Leuka, Catherine House, 76 Gloucester Place, London, W1U 6HJ.

Colours and sizes

The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors. Photos of goods are not shown to scale. For an indication of size, please consult the product description and for further information, please call us.

Company information

Leuka 2000 (Appeals) Ltd is a wholly-owned subsidiary of Leuka. All profits from the sale of merchandise offered by Leuka 2000 (Appeals) Ltd are gifted entirely to Leuka in a tax efficient manner.

Leuka is a registered charity (number 1154856). Leuka 2000 (Appeals) Ltd is a company registered in England & Wales (number 03625588) and is VAT registered (number 929 9042 90).

More information

For more information please call 020 7299 0722 or email: info@leuka.org.uk